This post reflects on part of my journey and how I became the creative, nature loving individual that I am today. The opening scene It was in the early eighties, when I was just a small child, that we would…

Working from home saves the environment The first thing that comes to my mind is the good feeling I get in knowing that I am saving energy and money by not commuting to work. Working from home saves time Another,…

VAs are ‘green’ and it’s not only because they work from home but also how they operate.   Why should being green be important to you? Successful businesses don’t just sell products or services. Today, environmental conscientiousness may be what…

Successful businesses don’t just sell products or services. Today, quality customer service may be what differentiates one business from its rivals. I know how important customer service is so, here are the 9 rules I follow to ensure I always…

Find out whether my work ethics and approach would be compatible with yours Active listening First and foremost, I listen actively. This is about actually hearing what customers are saying. It is not just listening, it definitely requires me to ask…